We're here to help.

Our licensed counseling staff provides a safe, supportive and confidential setting for you to explore your concerns and work toward improving your emotional, physical and academic well-being.


Scheduling an Appointment

The Counseling Center provides services at no additional charge to enrolled students at Concordia University Chicago. The Counseling Center utilizes a brief counseling model to meet the needs of our clients. Treatment plans are tailored to individual needs and continuously reviewed. Recommendations or referrals for further counseling outside of the Counseling Center will be provided if necessary.

To request a non-emergency appointment, students must complete the intake paperwork linked below. Office staff will respond to your request as quickly as possible; usually within 24 hours. The best method of contact will be e-mail. You are welcome to contact us with questions, concerns, or requests for support at counseling.services@CUChicago.edu.

Please do not use the link below to access immediate support. If you are considering suicide, get help by calling 911, or go to your nearest emergency room.  You can also contact the National Suicide Prevention Hotline number at 800.273.8255 or the Crisis Textline by texting HOME at 741-741. If you are on Campus, you can contact the Department of Public Safety at 708-209-3039.

Request An Appointment

CougarCare: If you are unable to come in-person to the Counseling Center or there are no appointment times that align with your schedule, we are now offering a telehealth service called CougarCare. Powered by AllyHealth, CougarCare gives all traditional undergrad CUC Students 24/7 access to psychologists, counselors, doctors and other healthcare solutions by app, phone or video at NO COST to you.

Learn More about CougarCare (PDF)

Register to take advantage of this benefit


Cancelation/No Show Policy

The Counseling Center wants to increase students’ access to service. When a student fails to keep an appointment or cancels at the last minute, professional time goes unused and other students fail to get timely service.

Canceling an appointment: It is important to contact The Counseling Center as soon as possible. Due to heavy demand for services, 24-hour notice of cancellation is strongly requested in order to best make use of staff time and help other students that may come in. A 24-hour notice gives time for other students to schedule an appointment.

Missed appointments with a counselor (no-show or cancellation with less than 24-hour notice): If you miss a scheduled appointment with a counselor, please contact us to let us know the reason. Repetitive no-shows or late cancellations may result in an inability to schedule an appointment until the following semester.

Session Cap: Due to staff shortages, the Counseling Center has been forced to temporarily institute a session cap of 4 sessions per student per semester. Should a student require more than 4 sessions, they will be referred to an approved outside agency to continue treatment.

Emergency or Crisis Resources

Quick access to emergency and crisis resources.

  • Life Threatening Emergency Services
    Dial 911
  • Concordia-Chicago Public Safety
    708-209-3039
  • Thrive Counseling Center
    708-383-7500
    Crisis Line available 24/7
    Front desk support available Monday-Friday 9 a.m.-2 p.m.
  • Veterans Crisis Line: Suicide Prevention Hotline, Text & Chat
  • National Suicide Hotline
    800-273-TALK (8255)
    (For individuals experiencing suicidal thoughts)
  • Crisis Text Line
    text “HOME” to 741-741
  • IL Warm Line
    800-359-7953
    (For individuals seeking emotional support)
    Monday-Friday 8 a.m.-5 p.m.; From main menu select option #2, then option #5
  • IL Call4Calm Text Line
    text "TALK" to 552020
    text "HABLAR" to 552020 for Spanish
  • National Sexual Assault Hotline
    800-656-HOPE (4673)
  • Trevor Project LGBTQ Lifeline
    866-488-7386

Student Resources

Use these helpful links to learn more about a number of counseling center topics.

Student Resources

Use these helpful links to learn more about a number of counseling center topics.

Addiction and Substance Abuse

Anxiety and Stress Management

Attention Deficit Disorder and Learning Disabilities

Bipolar Disorder and Depression

Eating Disorders

General Mental Health

Obsessive Compulsive Disorder

Suicide Prevention

Free Apps

Depression/Mood

Anxiety

Relaxation

Sleep 

Substance Use

Medication

Veterans/Service Members


Community Health Clinic

Concordia University Chicago is committed to making sure students find quality health and wellness care. Concordia University Chicago attempts to limit the impact of injury or illness by the provision of services for early intervention.

The Health Clinic is open and can be found in the bottom floor of the Klinck Memorial Library. However, due to the limited hours and availability, we have also enrolled all traditional undergraduate students in a telehealth program, called:

Cougar Care

This FREE service is available to all Undergraduate students 24/7 and can be accessed via computer, mobile device, or app.

There is no cost for consultations and no limit to the number of visits. 

Learn more about CougarCare (PDF)

The CUC Cougar Care Program includes the following:

  • MDLIVE: Doctors can answer your questions, diagnose common conditions, and prescribe medications when needed.
  • MDLIVE: Mental Health Support: Speak with psychiatrists, psychologists, or therapists. *In-person counseling assistance is still available on campus in the CUC Counseling Center.
  • HealthAdvocate: Student Assistance: Access counselors, financial consultants, and more.