Support your educational journey with helpful resources like counseling, career guidance and health services.
Academic Center for Excellence
The Academic Center for Excellence provides academic support through specialized programs and specific strategies to all undergraduate Concordia-Chicago students.
Stay on track as you work towards your calling with assistance from the Office of Career Services.
Sort through life’s challenges with confidential guidance, available to all Concordia-Chicago students at no cost.
Student Health Services
Get quality health care right when you need it at the Community Health Clinic.
Multicultural Student Engagement
The Office of Multicultural Student Engagement aims to promote an inclusive climate in alignment with the university’s core values by acting as an educational resource that prepares students to succeed in an increasingly diverse society.
Students concerns are important to Concordia University Chicago. If students encounter an issue at the University, their first step toward a resolution is to work directly with the faculty or staff member most directly related to that issue. The University recommends setting up an appointment with the individual to discuss the concerns. Many problems are easily solved this way.
If the student is unable to reach a resolution, the next step is to work with the supervisor of the University area or department where the issue is occurring. To find the appropriate supervisor, students are encouraged to use the student handbook, academic catalog or contact the Office of the Dean of Students for guidance.
If your complaint is about a grade, all students are required to follow the academic appeals process outlined in the student handbook and academic catalog. Do not use the form below to complete a complaint about a grade.
If the issue remains unresolved after the student has met with the individual and supervisor, the student may submit a formal complaint. A “Complaint” is defined as an expression of dissatisfaction concerning a University employee, department, service, process, or a University administrative action that requires investigation and/or resolution.
Students may file a complaint by logging in to Concordia Connect, clicking on the Student Life tab followed by clicking on the link “Student Complaint Form” located in the Quick Links channel.
If there are any questions about the complaint process, contact the Office of Dean of Students at firstname.lastname@example.org or 708-209-3005.
The staff in the Office of the Dean of Students is committed to helping students address their needs and concerns during their time at Concordia University Chicago. The staff assists students with questions regarding everything from Jump Start to medical insurance to learning assistance programs.
Location and Office Hours:
Kreft Student Success Center
West Annex - 1st Floor
8 a.m.–4:30 p.m., Monday–Friday
Concordia University Chicago
Office of the Dean of Students
7400 Augusta Street
River Forest, IL 60305