Dr. Claudia Santin has established a reputation as a pragmatic change agent and effective team builder.

Since joining Concordia-Chicago's faculty in 2008, Dr. Santin served in many leadership positions including Dean of the College of Business. She led a series of initiatives designed to provide high-quality programs for business and leadership students including establishing and expanding the University's graduate online presence.

As Dean, her initiatives included obtaining MBA ACBSP accreditation, revising the undergraduate business core curriculum, leading the development of the doctorate in business administration, establishing the College's first Business Advisory and strategic planning process, and increasing the College?s global outreach and enrollment. Her research agenda includes writing and presenting at international conferences on the topics leading learning organizations, systems thinking, mentoring, leading learning organizations, mentoring, and knowledge management.


  • EdD, Higher Education Leadership - Nova Southeastern University; Fort Lauderdale-Davie, FL
  • MBA Certificate, Marketing Management - Nova Southeastern University; Fort Lauderdale-Davie, FL
  • Graduate Certificate, Distance Learning - Nova Southeastern University; Fort Lauderdale-Davie, FL
  • Certificate, Corporate Strategy - University of Chicago; Chicago, IL
  • MA, Counseling and Personal Services - College of New Jersey; Ewing, NJ
  • BA, Psychology - College of New Jersey; Ewing, NJ
  • Certificate, Learning Design & Technology - University of Colorado; Denver, CO.
  • Certified in Systems Thinking, Mapping, and Leadership - Cornell University, Ithaca, NY.

Academic and Professional Highlights

Prior Positions

Dr. Santin’s extensive higher education experience encompasses serving as a university president, provost and academic vice president. While president at Northcentral University (NCU), the School of Business received ACBSP accreditation-the first 100% online university to achieve this designation. At Nova Southeastern University, Dr. Santin held a series of progressively demanding positions. She served as the director of marketing, an assistant dean of recruitment and enrollment, and an associate dean at the Wayne Huizenga College of Business and Entrepreneurship. Santin led the corporate, domestic, and international recruitment effort, starting the first corporate MBA in Shanghai, PRC. After a national search, Dr. Santin was appointed dean of leadership studies at the Fischler College.

Awards and Honors

  • Chi Sigma Iota
  • Delta Mu Delta
  • Sigma Beta Delta
  • Concordia University Chicago Commencement Speaker
  • MBA Faculty of the Year
  • Business in the Tri-City Excellence Award, 2007
  • Leadership America Woman Innovator
  • Woman on the Move in Education, 2001
  • Excellence in Business Award, 2000 & 1998
  • Distinguished Dissertation, 1994
  • American Society of Training and Development Leadership Award, 1990
  • Graduate Class Salutatorian, 1987
  • Certification received in Systems Thinking, Mapping, and Leadership at Cornell University, Ithaca, NY, June 2019



  • Santin, C. (2022). The paper “The Leader’s Imperative” was published in the conference proceedings of the 22nd International Conference on Knowledge, Culture, and Change in Organizations, Organization Memetics: Nature-Centered Perspectives on Organizations proceedings in Auckland, NZ.

  • Santin, C. (2019). The paper, Cultivating Ethical Business Leaders: Building on the Lutheran Liberal Arts Tradition” was published in the Lutheran Education Journal 155(2).

  • Santin, C. (2018,). The paper, “Optimizing the Development of Practitioners into Educators in Chiropractic College Settings: An Integrative Literature Review” with Bloom, Blaess, & Hollywood,” in the World Federation of Chiropractic/Association of Chiropractic College Education Conference Proceedings, London, England. (2018) Journal of Chiropractic Education, 32(2), 160-162.

  • Santin, C. (2017, October). The paper, “Strategies, Stages, and Opportunities for Maximizing Mentoring Relationships,” was published and presented (with L. Bloom, K. Hollywood, & D. Blaess), in the proceedings of the 10th Annual International Conference, A Decade of Cultivating an Inclusive Mentoring Community: Developmental Networks for Innovation, Achievement, and Transformation, at the University New Mexico, in Albuquerque, NM.

  • Santin, C. (2017). The paper, "A Framework and Model for Doctoral Mentor and Student Success” was presented and published in the proceedings of 23rd European Mentoring and Coaching Conference in Edinburgh, Scotland.

  • “Holistic Mentoring and Coaching to Sustain Organizational Change and Innovation” (with Blaess, Hollywood, & Bloom). (2016, May). Creighton Journal of Interdisciplinary Leadership, 2(1). pp. 32-46.

  • The paper, “The Internationalization of Higher Education” (with B. Dellegrazie) was published in the May 2016 proceedings of The Symposium on International Human Capital Management hosted by Hebei University of Economics and Business (HEUB) in Shijizhuang, China.

  • “MBA Curriculum Innovation: Focus on Ethics and Social Responsibility” (with Bucchi, P.) (2016). Journal of Business Leadership Today, (JOBLT), 7(4)

  • "The Role of Servant Leadership in Developing Human Capital (with Bucchi, P.) (2015).  Journal of Business Leadership Today Leadership (JOBLT), 10.

  • “Advancing Innovation through Faculty Entrepreneurship” (with Bucchi, P.). (2015). Journal of Contemporary Educational Leadership, 6(2).


  • Santin, C. presented "Mentoring for Knowledge Transfer and Organizational Sustainability" at the 22nd International Conference on Knowledge, Culture, and Change in Organizations, Special Theme: Organizations as Knowledge Makers, at the University of Auckland, NZ, January 15, 2022.

  • Santin, C. presented "Mentoring Millennials: Preparing the Fourth Industrial Revolution Workforce through Knowledge Transfer," at the 21st International Conference on Knowledge, Culture, and Change in Organizations, Preparing Organizations for New Digital Futures [New rules of Engagement for the Fourth Industrial Revolution] on January 15, 2021 at the University of Auckland, NZ.

  • Santin, C., The paper, "Maximizing Mentor Effectiveness to Address Generational Challenges by Millennial Women Faculty," [with Blaess, Bloom, & Hollywood] was accepted for presentation at New York State ACE Higher Education Leadership Conference, [2020], Cooperstown, NY.

  • Santin, C. presented “Cougar Tank: Enhancing Student Learning Through Student-Led Programming,” (with D. Sendziol), at the ACBSP Conference 2019-The Art of Developing Entrepreneurial Leaders, In Houston, Texas, in June 2019.

  • Santin, C. presented “Developing Leader Behavior to Effectively Balance Exploration and Exploitation and Create Organizational Capacity: Critical Factors to the Innovation Process,” (with J. Groh) at The 19thInternational Conference on Knowledge, Culture, and Change in Organizations, at the University of British Columbia, Vancouver, BC. In February 2019.

  • Santin, C. presented, "Pragmatic Energy for Change Leadership: How Leaders Address Innovation Uncertainty,” (with J. Groh) at the 18th International Conference on Knowledge, Culture, and Change in Organizations, at the University of Konstanz. Konstanz, Germany, in March 2018.

  • Santin, C. presented “Innovative International Partnerships in Higher Education,” on September 2017, at The Global Leadership Forum, at Google Headquarters. New York, NY.

  • Santin, C. presented, “Infusing Diversity in Business Management Education through Strategic and Innovative International Partnerships.” [Virtual Presentation], April 2017, at the 17th International Conference on Knowledge, Culture, and Change in Organizations, at Charles Darwin University in Darwin, Australia.

  • Santin, C. presented the lecture, “Creativity as a Catalyst for Innovation,” to students enrolled in the CUC/HUEB cooperative program at Hebei University of Economics and Business (HUEB) in Shijiazhuang, China on May 15,  2016.

  • Santin, C. presented, “How to Facilitate Learning for International Business Students,” On May 14, 2016, at the Symposium on International Human Capital Management at the Shijiazhuang Botanical Garden Conference Center in China, hosted by Hebei University of Economics and Business (HUEB).