Admission & Financial Aid
About Student Business Services
The primary function of the Office of Student Business Services is to assist the student in understanding their semester billing. This department is responsible for sending out semester bills, emailing monthly statements to the student's Concordia-Chicago email account if they have a balance, offer support for the HigherOne Tuition Pay Plan, process student refunds, issue book vouchers (if the student has a credit/negative balance) and ensure payments on the student tuition account are posted accurately. This office also manages student accounts that are not currently enrolled but are in a collection status.
Any student that is registered for any course, whether full time or part time, at Concordia University Chicago is responsible for financial obligations resulting from tuition and fees not covered by financial aid or any other source.
The Office of Student Business Services is located in Addison Hall, Room 156. Office hours are as follows:
- Monday and Friday: 8:00 a.m. to 4:30 p.m.
- Tuesday, Wednesday and Thursday: 8:00 a.m. to 6:00 p.m.
If you need assistance after business hours, with advance notice, we are more than happy to accommodate you as much as possible with an appointment.