Admission & Financial Aid


The Office of Student Business Services mails out a bill each semester, 60 days prior to the start of the semester, and the bill is due within 30 days of the start of the semester. This is the only hard copy bill that is mailed to your permanent home address (unless you change your registration). By the stated due date on your bill, the balance due (if any) must either be paid in full or a payment plan secured to cover the cost of the semester. Due to federal regulations, the University is not allowed to have a student “carry” an outstanding balance.

Refunds/Credit Balances

After all tuition and fees have posted and all financial aid has posted to your account, it is possible to have a credit balance. This can be recognized by reviewing your student tuition account online, and if you find there is a negative sign (-) in front of the balance, you have a credit. You have the options of:

  1. Leaving the credit balance on your account for future terms.
  2. Using your credit toward a book voucher to use at the bookstore on campus that you would receive in the Business Services Office and the amount used is posted to your account as a charge that will reduce your credit. 
  3. Requesting a refund for the credit balance available. The student refund form can be obtained in the Business Services office located in Addison Hall Room 156 or online by signing onto Concordia Connect, clicking on the Resource tab and typing "student refund form" in the forms repository. You will then print this form out and fax to 708-488-4293.

In order to process your form, you must have all information complete with the amount you are requesting for a refund and you must sign your refund form to be processed. 

An incomplete form will not be processed and your refund will be delayed. If all forms are received by Friday, in a week your refund will be processed for disbursement the following Friday if all funds are available. 

The refund is being provided based upon the student tuition credit balance at the time of issuance of the refund disbursement. There may be other expenses that are assessed to your account after the disbursement, e.g., bookstore voucher purchases, phone bills, parking tickets, additional tuition, financial aid reductions due to drop of a class, etc.


There is a $36 fee for the 1st returned item, $50 for the 2nd returned item and $75 for the 3rd returned item. After the 3rd returned item, the University will not accept any further personal checks on the account. If your payment was made online as an electronic check (ACH), there is a $36 bank fee. All charges are assessed to the students.

Outstanding Balances

Students with outstanding balances will be prohibited from registering for additional courses. Continued enrollment to a future term will also be in jeopardy as a student may not continue to be registered for courses with an outstanding balance carried forward from a previous academic term. Any account with an outstanding balance will incur a 1.5 percent or a minimum of $25 service charge each month on the account until the end of the semester. After the beginning of school, any student that has an outstanding balance receives an email to their Concordia-Chicago email address that service charges have already been accrued.  Statements continue to be sent each month to any student with a balance. It is the student’s responsibility to check their Concordia-Chicago email account on a regular basis to be aware of their student tuition status and other important items.

At the end of the term, if you are also enrolled to take classes in the following term (for example, it is near the end of the fall term and you are also registered for spring), the University maintains the right to automatically withdraw you from the following semester. If amounts are owed at the end of the semester, the amount will be placed in collections (See Collections Policy in Fees section of the Concordia-Chicago catalog). To be in compliance with federal regulations, Concordia-Chicago provides students a 3rd party payment plan option that can be used to make payments. If the student has chosen the 3rd party payment plan option, the student must comply with all provisions of the contract, including making the scheduled payments. The University reserves the right to cancel a contract that is out of payment compliance at any time. With that, the student is responsible for all financial obligations to the University. Any efforts to collect on unpaid balances due to Concordia University Chicago that are made by a third-party source are the student’s responsibility. Such costs include, but are not limited to, fees from outside collection agencies, attorney fees, court costs, service charges, etc. The student is to also understand that these are additional fees at a maximum of 39 percent of the debt to the tuition and fees due to the University. 

Graduating students with outstanding balances will not be allowed to participate in commencement ceremonies, and are not entitled to receive a diploma, transcripts, credentials or other possible University-provided verifications until the balance is paid in full. In such instances, the University reserves the right to demand that such payments be paid with guaranteed funds. You will receive a statement with your graduation fee assessed and a due date the account must be paid in full.

Course Add/Drop Policy

Courses can be added to a student schedule any time during the first 5 days of the semester. Time limits for the addition of courses are reduced proportionately in any semester where the structure of the class is changed, such as summer session or 8-week classes.

The tuition refund policy is as follows:

  • All fees are refundable at 100% when the course is dropped within the 100% refund period.

  • If course is dropped during any other refund period, 0% of all fees are refundable.

16 Week Courses


through end of the 1st week of class


through the 2nd week of class


through the 3rd week of class


through the 4th week of class


after the 4th week of class

Classes that run for 8 weeks of the term


through the end of the 1st week of class


through the end of the 2nd week of class


after the 2nd week of the class

Please be advised that this policy may be altered at any time. This policy, with exact dates of refund for the semesters in progress will be posted in the Student Business Services Office, Student Financial Planning, the Graduate Office, the Registrar's Office, and the Academic Advising Office.

There is a specific refund policy that is written for each term for the students at all academic levels. This policy is structured by dates and a percentage of refund a student would receive if applicable. Any student that does not withdraw within the refund policy dates has the right to appeal the charges for the courses they have dropped but are financially responsible for. You may send your appeal in writing to Dean of Students, Jeff Hynes at Concordia University Chicago, 7400 Augusta River Forest, IL 60305 or via email. The appeal MUST be within the same term and no later than one (1) week of the term ending for the appeal to be considered. Any appeal that is submitted after that time may be rejected depending on the individual’s reason for appeal.

NOTE: Failure to attend class does not constitute an automatic withdrawal from the class! Student's MUST drop courses through the Academic Advising Office (undergraduate students) or the Academic or Graduate Advisor (graduate students) before any refund will be issued. Failure to drop classes will result in no refund and a grade of "F" on the student's transcript.

Department of Education - Campus Banking Notice

Students receiving a financial aid refund can have it direct deposited into an account at any financial institution, including a pre-existing account already belonging to the student.

For more information, visit the Department of Education website.