Study Format

  • Online

Program Length

  • 33 Credit Hours
  • 24 Months

Application Deadlines

May, 05

Domestic Students

Summer 2021 Completed file due | Classes start May 10, 2021

Jul, 12

International Students

Fall 2021 Completed file due | Classes start Aug. 30, 2021

The Master of Arts in Human Service Administration degree program provides graduates with skills and expertise in the areas of leadership, management and direct quality service delivery to others. It addresses the needs of students interested in pursuing supervisory and management roles in agencies that provide social services to a wide variety of clients. These organizations could include non-profits, for-profit services and government agencies. A combination of knowledge and skills in both management and human development provides a strong framework for understanding such administrative roles.

The Human Services Administration graduate program is designed to enable students to:

  • Acquire a core of knowledge related to effective leadership positions within human services agencies.
  • Develop organizational and managerial skills necessary for competent administration.
  • Integrate a theoretical orientation with practical competency in the realm of human relations.
  • Assume positions of an administrative nature in various health care agencies. 

Program Information


Introduction to the Human Service Profession

Students are provided an understanding of the nature of the profession of human services from the origins of the field to present challenges and approaches. Students develop an identity with the profession through membership in a human service organization and are exposed to the many parts of the multidisciplinary field of Human Services.

Human Service Systems 

The curriculum in this course covers knowledge and theory of the interaction of human systems including the following: individual, interpersonal, group, family, organizational, community, and societal.

Values, Attitudes and Ethics

Examination of personally held values, attitudes and ethics and the various ways they can impact work with others to promote understanding of human service ethics and their application to practice for a variety of human service fields and activities. Prerequisite: HMS 6000 Introduction to Human Service Profession.

Information, Planning and Evaluation in Human Services

Students are introduced to the philosophical and theoretical approaches to information management, information literacy and research in the field of human services. Students will use knowledge, theory and skills in systematic analysis of service needs, strategies, services, interventions and evaluation of service outcomes. Prerequisite: HMS 6000 Introduction to Human Service Profession.

Intervention and Direct Services 

Knowledge and skill development in aspects of direct service delivery, self-awareness, professional identity and appropriate interventions to working with clients involved in various human services programs. Prerequisite: Introduction to Human Service Profession.

Internship: Human Service Administration

Supervised experience (300 clock hours) in a human service agency or organization. Site to be
approved by Concordia prior to semester. 

Students interested in registering for program electives will work with their advisor and department faculty.

Electives (15 hours)

Individually designed program (5 courses) in consultation with an advisor; students may choose appropriate courses in business, management, marketing, and grant writing. 

Suggested Electives

ACC 6500 – Financial Management of Not-for-Profit Organizations

GME 6300 – Introductions to Grants

HAL 6100 – Healthcare Systems I

HAL 6150 – Healthcare Systems II

HAL 6400 – Healthcare Finance and Economics

HAL 6500 – Public Policy in Healthcare

MGT 6100 -- Operations Management

MGT 6200 – Global Management and Organizational Behavior

MGT 6500 – Fund Development and Management

MGT 6510 – Management of Human Resources

MGT 6520 – Managers and the Legal Environment

MGT 6530 – Introduction to Not-for-Profit Organizations

MGT 6540 - Based Governance and Management of Volunteers

MKT 6100 – Marketing Design and Strategy

MKT 6500 - Communications and Public Relations in a Not-for-Profit Organization

*Courses may not be available every semester. Contact your advisor for elective registration.

** If students are interested in other electives they can request the permission of their advisor.

Capstone Experience

Project or research paper and presentation that applies to the student’s special interest in human service administration. The subject of the paper and presentation needs to be approved by the program leader. Capstone is due during internship where the student will provide both the paper and presentation.

Seminar in Higher Education (EDU 6015)

In addition to the base program curriculum, international students attending face-to-face classes on the CUC campus are required to take the Seminar in Higher Education, a 3-credit course.

Course Description

This course will serve as an introduction to the U.S.-based higher education learning environment. Students will work to understand Concordia University Chicago’s academic conventions, technological systems and communication culture while developing English grammar, reading, writing, speaking and listening skills.

The Seminar in Higher Education is an excellent opportunity for students to further develop critical skills to help them to be successful in their academic program. This 3-credit course is mandatory for international students attending face-to-face classes on the CUC campus. 

Course Objectives

  • Developing knowledge about local and academic culture
  • Building grammar, reading, writing, speaking and listening skills
  • Conducting graduate-level research with the use of electronic and library resources
  • Developing note-taking strategies for coursework
  • Reflecting on the U.S.-based education system

Academic support for work in students’ current coursework will also be provided during or after class. Guest speakers include representatives from the campus library, writing center and technology services.

Student feedback for the Seminar in Higher Education

  • After taking the Seminar, I have the ability to perform more professionally in my assignments.

  • The instructor was very dynamic and a good listener. He gave feedback and made sure all the students understood.

  • The hands-on activities after the lessons helped my learning experience.

  • The professor truly cares for the students. He helps students individually and encourages us to support our peers.

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